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How Customer Focused Are You?

The How Customer Focused Are You Online Assessment will help you identify the extent to which your organization is customer-focused.

This reliable assessment survey tool has been developed by the authors of That’s Customer Focus!. It is based on extensive research and in our opinion reflects the essential drivers and best practices associated with successful customer-focused organizations. It is free to complete. There are no stings attached. Upon completion of the assessment you will immediately receive a report card and evaluation of the results.

In order to get secure access to our assessment tool you will need to submit a valid email address using the submission form below. Our automated system will then immediately generate an access code which in combination with your email address will give you access to the assessment. Your unique access code will then be sent to the email address you provided. Be assured, your email address will not be given to any other parties as described in our privacy policy.

Please note: As this is an automated system. As such, your email security system might flag the system generated email as spam or junk. So, if you don’t see our email in your inbox within a few seconds of your submission, please check your junk mail or blocked mail folder. Our email will come automatically from donotreply@assess.biz which is our assessment server. If for some reason you do not receive a system generated access code, send an email to support@thetrainingbank.com with “Please provide access code for How Customer Focused Are Assessment” in the subject line and we will email you an access code as soon as we can.

The How Customer-Focused Are You Online Assessment typically takes 8 to 12 minutes to complete. We hope you will find this assessment to be both interesting and useful.

Email Address

If you encounter any difficulties please contact us at 519-284-8080 or by email to support@thetrainingbank.com .