Managing
Conflict - Online Course -Management
Training: Online
We are updating our LMS and
courses. This course is temporarily offline. We apologize for any
inconvenience. The new and improved courses will be back online in
October.
Learn
how to effectively manage conflict.
Without a doubt, the most damaging, counterproductive dynamic in the
workplace is conflict. Not just any conflict, but personal conflict.
Largely because it's so common. You just can't put groups of people
together and expect them to always play nice. A little conflict can
be a productive catalyst for some groups to take action or to
reexamine decisions and their work environment. But if left
unattended it will likely spread like a weed. The impact conflict
can have on productivity, morale and turnover is staggering. As a
manager you need to know how to manage both. This course provides
techniques and tips for managing conflict effectively.
Learning Objectives:
Through this course you will be able to:
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define two
types of workplace conflict
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describe
situations with the potential for conflict
-
explain
techniques for addressing conflict
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complete
mini case studies that illustrate conflict in the workplace
This courses includes:
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detailed
explanations of the concepts and best practice principles,
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case studies and
situational examples, |
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action steps,
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printable forms,
tools and exercises and |
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your own
personal action plan for how you will implement what you
have learned. |
Whether you are a
manager, supervisor or team leader, you will find the courses
offered to be of great value.
This course takes approximately
1 hour to 1:15 hours to complete.
To enroll please
click here.
If you wish to purchase
multiple subscriptions to multiple courses please contact us
and we will be pleased to discuss pricing discounts and multiple
course/user options.
Tuition: US$15.00
Prefer an
onsite classroom-based program on Conflict Management? Please
contact
us.
Other courses include:
Qualities of
Leadership
Adaptive Leadership
Goal setting and Feedback
Empowerment
and Motivation
Listen
Up! – How to Really Listen
Straight Talk- Making Your Point
Managing
Difficult Situations
Managing Change
Team Building Skills
Conducting
Performance Evaluations
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