The Employee Development System.
Enhance your capabilities and job performance for as little as $23.95.
This unique online learning system provides over 23 hours of practical and easy to apply web-based training. There are 24 self-study courses, one self-assessment, dozens of learning activities, exercises and job aids. The content covered in this package is a must have for anyone who wants to improve their overall job performance. Learning categories include:
- Working With My Manager (4 courses)
- My Productivity and Development (3 courses)
- The Ultimate Team Player (4 courses)
- Customer Service Excellence (4 courses)
- Communication/Interpersonal Skills (3 courses)
- Quality Improvement (6 courses)
The following provides brief descriptions of each course contained in the system.
If you would like a more detailed description of each course, click here.
Employee Development Training Modules
TheTrainingBank Employee Development System is designed to assist you with skills critical to improving your performance and for advancing your career! The system offers a collection of skills based modules designed to you improve your overall effectiveness. EDS can help in assessing your personal training needs and provides a mechanism for working with your supervisor to develop a personal learning and development plan. Using EDS you will learn specific skills and approaches in communication, service quality, problem solving, interpersonal skills, and more which will enhance your overall performance. The system offers you an opportunity to practice those skills and allows you to set personal improvement goals.
Personal Autonomy and Adaptive Leadership
Did you know you can help your manager use the right style of management to keep you productive and motivated? Learn how to do this by using proven tips and techniques.
Goal Setting and Feedback
Goals are a great way to improve your performance and to keep you motivated. Learn how to set goals and how to use goal setting as a means to reach peak performance.
Get off My Back!! Dealing with a Micro-manager
It's one of the most common complaints by employees. Help your manager avoid the micro management trap - and understand when you might need more supervision!
Coping with change
The employees that stand out are those that persevere when their department or company undergoes change. Where others see chaos - they see opportunity! Learn how to embrace change.
My Career Development
No one's going to be as concerned about your career as you - so have a plan!! Otherwise, you may not like where you end up! Use this information to help you take charge of your career.
Time Management Skills
As the old saying goes, we should work smarter, not harder. Time management skills are the key to getting more done and delivering quality results. Here's how....
The Leader in You
Have you noticed that some people just bring out the best in you? They know how to motivate you, they know how to make you believe you're capable of more. When they set a goal or a challenge you find an irresistible urge to be a part of it. That's leadership. Are you a leader? It's a choice.
The Ultimate Team Player
To be an effective team player you need to understand the dynamics of teamwork and the roles people play on teams. It's more than just working in the same department!! Learn how to become the ultimate team player.
Managing Conflict
Conflict at work can be stressful - but it can also be productive! Here are some tips for taking control of the situation!
Introduction to Group Decision Making
Making a decision as a group can be easy. Making a good decision is hard. Here's how to help your team arrive at the best decision.
Dealing With Difficult Situations
If you work - you're going to run into difficult situations with peers and your manager. Here are some tips on what to do when that happens.
Customer Service Basic Skills
Customer service is everyone's responsibility regardless of each person's role in the organization. These are the fundamental skills for providing customer service. Make sure you've got these down!
Customer Service Advanced Skills
Tips for helping customers, dealing with angry ones and for keeping a real focus on your customers.
Avoiding Rude and Unprofessional Service
Recall some of your worst experiences as a customer. For most people they remember rude and unprofessional service more so than other "bad" service. There are many reasons.
Great Telephone Service
Remember...you only get one chance to make a first impression. Make sure you know how to provide outstanding service over the telephone - it may be your only chance!
Listen Up!
The most important element to effective communication isn't talking - it's listening! Here are some simple techniques for sharpening that skill.
Presentation Skills
Most people hate doing it - but the ability to make effective presentations is crucial if you expect to move to management someday. Here are the basics.
Making Your Point: Straight Talk
Have you ever gone to your manager with an idea but you get so tongue tied he misses your point? Have you ever had to explain a complicated situation or problem and you confuse the listener? If so - YOU'RE NORMAL! Here are some tips for providing straight talk.
Introduction to Quality Improvement: Six Step Quality Improvement Process
The first thing you'll need is an introduction to Quality Improvement. Whether you move on to management or not these skills will help you in any position!
Performance Queues: Opportunities for Improvement
Do you know how to recognize "smoking guns" - the opportunities for improving your department or company? Here are some ideas that will help you make a BIG contribution!
Problem Solving on the Job
The tutorial on Performance Queues describes clues in your work environment or work process that suggest opportunities for improvement. This tutorial provides creative tools for pinpointing the problem and developing solutions.
Facilitating Group Dynamics
If you read the module on Problem Solving on the Job it talked a lot about leading an improvement team and using structured techniques for documenting a work process and identifying the root cause of problems. But what about the soft-side of team dynamics? Learn about these incredibly powerful dynamics before you have to lead a team!
Interpreting Flowcharts
Sure you've seen flowcharts...but do you know how to construct one? More importantly, do you know how it identifies improvement opportunities?
Preview a Course
Click here to preview a sample of one of the courses from the Employee Development System. It will open in a separate window. When
you are done, close that window to return to this page.
Video Series: How to Access and Use the Employee Development System
Click here to view our video series on how to access and use the various components within the Employee Development System. These video links are contained on our Previews page.
Subscription Price
The Employee Development System
You have two great options:
A thirty (30) day subscription for only US$23.95 To subscribe for 30 days click here
or
A ninety (90) day subscription for only US$67.00 To subscribe for 90 days click here
Plus we are so confident that you will learn something of value, we are including a money back guarantee. If you are not satisfied with your subscription within the next 8 weeks, we will refund your money.
How to Subscribe
To subscribe click on the link for the System and term you want provided above, pay for your subscription online and once your payment has been verified and processed, we will send you an email which includes your secure username and password. Once you have received your username and password, simply return to our website and login to the system by clicking on the Member Login in the upper right hand section of our home page.
Your subscription will be automatically closed once the term of your subscription period has expired.
So why wait any longer. Subscribe today!
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