TRAINING THAT GETS RESULTS
EFFECTIVE DELEGATION
This one day training program is highly interactive and uses an effective balance of presentation, large and small group discussion as well as numerous application exercises. It provides a forum for you to enhance your skills and refresh your supervisory practices.
Participants complete a personal action plan as they proceed through the program to determine how they will incorporate what is covered in the training into their daily work routine.
Participants receive a detailed Participant Workbook which includes details of the concepts and principles presented together with exercises and other job aids.
If you wish, we can fully customize this program to reflect the specific learning needs of your employees.
LEARNING OBJECTIVES
Upon completion of this program participants will:
- Determine what and when to delegate
- Identify the difference between delegating and dumping
- Know how to select the appropriate person
- Give instructions and establish clear responsibility and authority parameters
- Develop and implement follow-up methods without micro-managing
- Re-direct performance using the right coaching style
- Use delegation to develop a cross-training program to provide cover for absences
- Delegate to motivate
- Apply the appropriate delegation style to build employee confidence and skill
In addition, this workshop will provide a forum for you to:
- Develop a Personal action Plan for enhancing your delegation effectiveness
- Interact with your peers to benefit from their experiences
- Work on specific challenges/issues you now have and develop solutions and strategies to address these problems
Topics in this program include:
- Benefits, Payoffs and Barriers
- Applying the Best Delegation Style
- The Managerial Delegation Cycle
- Delegation and Setting Goals
- Communicating Performance Standards
- Clarifying Your Expectations
- How to Delegate Effectively
- Giving Feedback Effectively
- Key Listening Techniques
- Effective Delegation – Action Plan
TOPICS COVERED
Train-the-Trainer Certification
We will be pleased to provide Train-the-Trainer certification to your trainers should you wish to conduct this training within your organization yourself. We will be pleased to discuss our certification process with you.
OPTIONS
To obtain a copy of this course description, click here.
To obtain a free price estimate, click here.
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Delegation is a key productivity tool which when used effectively not only strengthens employee performance and capabilities, but it also can encourage and motivate employees to contribute even more to the output of your team or department.
