Effective Delgation Program overview

Effective Delegation

This one day, highly participative workshop provides a forum for you to enhance your skills and refresh your supervisory practices.

Delegation is a key productivity tool which when used effectively not only strengthens employee performance and capabilities, but it also can encourage and motivate employees to contribute even more to the output of your team or department.

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Upon completion of this program participants will:

Determine what and when to delegate

Identify the difference between delegating and dumping

Know how to select the appropriate person

Give instructions and establish clear responsibility and authority parameters

Develop and implement follow-up methods without micro-managing

Re-direct performance using the right coaching style

Use delegation to develop a cross-training program to provide cover for absences

Delegate to motivate

Apply the appropriate delegation style to build employee confidence and skill

In addition, this workshop will provide a forum for you to:

Develop a Personal action Plan for enhancing your delegation effectiveness

Interact with your peers to benefit from their experiences

Work on specific challenges/issues you now have and develop solutions and strategies to address these problems

Topics include:

Benefits, Payoffs and Barriers

Applying the Best Delegation Style

The Managerial Delegation Cycle

Delegation and Setting Goals

Communicating Performance Standards

Clarifying Your Expectations

How to Delegate Effectively

Giving Feedback Effectively

Key Listening Techniques

Effective Delegation – Action Plan

The program is highly interactive and uses an effective balance of presentation, large and small group discussion as well as numerous application exercises.

Participants also complete a personal action plan as they proceed through the program to determine how they will incorporate what is covered in the training into their daily work routine.

Participants receive a detailed Participant Workbook which includes details of the concepts and principles presented together with exercises and other job aids.

If you wish, we can fully customize this program to reflect the specific learning needs of your employees.

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