Effective Communication Skills -
Online Course -Management
Training: Online
We are updating our LMS and
courses. This course is temporarily offline. We apologize for any
inconvenience. The new and improved courses will be back online in
October.
Straight Talk- Making Your Point
Have you ever been in a conversation with someone at work and
they're trying to explain a problem to you but they're all over the
board and you can't tell what they're saying? Are they telling you
something? Asking you something? We've all been in these
conversations. They're frustrating, confusing and often lead to
unnecessary work or missed opportunities. And, let's admit it, we've
also been the one that couldn't get the message straight to begin
with. This type of communication goes on in every business everyday.
If you're effective at communicating and making your point you'll
get far more accomplished and people will be more likely to listen
to you.
Learning Objectives:
Through this course you will be able to:
-
describe
three critical steps in providing straight talk
-
understand
the 3W's and why these are critical to the message
-
recognize
important elements to consider when conveying information to
another person
-
use a
worksheet for outlining your approach the next time they have to
convey important information to someone
-
evaluate
your ability to make their point effectively
This courses includes:
 |
detailed
explanations of the concepts and best practice principles,
|
|
|
case studies and
situational examples, |
|
|
action steps,
|
|
|
printable forms,
tools and exercises and |
|
|
your own
personal action plan for how you will implement what you
have learned. |
Whether you are a
manager, supervisor or team leader, you will find the courses
offered to be of great value.
This course takes approximately 1 hour to complete.
To enroll please
click here.
If you wish to purchase
multiple subscriptions to multiple courses please contact us
and we will be pleased to discuss pricing discounts and multiple
course/user options.
Tuition: US$15.00
Prefer an
onsite classroom-based program on Communication Skills? Please
contact
us.
Other courses include:
Qualities of
Leadership
Adaptive Leadership
Goal setting and Feedback
Empowerment
and Motivation
Listen
Up! – How to Really Listen
Managing
Difficult Situations
Managing Change
Managing
Conflict
Team Building Skills
Conducting
Performance Evaluations
© The Training Bank 2010