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Dealing with Difficult Situations and People
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This free sample is one of the many terrific courses you will find in The Training Bank's Management Development System.

 

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Complete the following self assessment - Personal Problem-Solving Profile (PPP). This simple inventory is designed to assist you in understanding how you typically handle work place problems. Once you understand your PPP you'll be able to respond (not react) more effectively to interpersonal problems in the work place.
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Click here to complete the PPP self-assessment
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Knowing your predominant problem-solving style is helpful because it allows you to understand how you tend to react to problem situations. But is there a best way to react to a problem situation? Are there steps you should follow no matter what the problem is? Of course! Read on!
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