This free sample is one of the many terrific courses you will find in The Training Bank's Management Development System.

You're getting frustrated with one of your coworkers. Every time you ask her for help she gives you a hard time. It's not like you're asking her to do something that's not her job - it is. She doesn't treat others the same way, she just seems to have it out for you. How do you handle the situation?
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You work on the production line for a large plastic manufacturer. One of your coworkers clearly isn't carrying his own weight. He takes long breaks and long lunches. He's the last one to volunteer any help. And, you know he's milking some assignments just to avoid other work. What do you do?
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Your manager seems unaware of your ability and knowledge for your job. He's constantly directing you on how to do your work. It's really frustrating. What do you say to him?
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These are all examples of situations that interfere with your ability to do the best job you can. There are countless others. They're not hard to get involved in - some days you just need to show up and they're waiting for you! The one common element that they all share is this:
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You'll be aware of the problem long before your manager is. And, when your manager finds out the first thing he or she will ask is, "What have you done about it?" No manager likes to have to referee disputes among employees or to have act more as a babysitter than manager. No one wins - even if you're right! This tutorial will show you ways you can take control of the situation.
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	explains why most employees avoid taking direct action in when dealing with an interpersonal problem at work
	helps you understand you're typical style for dealing with problems - and how to improve it
	provides a process for diagnosing and responding to employee problems
	describes several common workplace problems with recommendation on how to handle them

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. It's not uncommon for interpersonal problems to go unaddressed. It's like two neighbors who just don't get along so there's always a general feeling of "uncomfortableness". The big difference is this is work - and it's impacting your livelihood. Let's examine why problems in the workplace tend to fester. .

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