• Call Us: (519) 284-8080

Online Training that gets results

Call us at (519) 284-8080

Maximizing the Customer Experience

Maximizing the Customer Experience

You will learn how to maximize customer focus and deliver exceptional customer service plus what you need to know and do in order to maximize your customers’ service experiences.


Customer Service: The Basics (Free!)

Customer Service: The Basics (Free!)

We understand that not everyone can afford comprehensive training these days. We have been blessed with 25 years of success and we thought it would be helpful to give something to those who want to learn about the basics of customer service.For this reason we are pleased to offer a free online customer service training program called Customer Service - The Basics.

This free online course covers some of the basic, need-to-know issues related to delivering great customer service. Please keep in mind that it is only the basics. It is presented in a read only, text(HTML) format. Unlike our other online training programs, this course does not contain testing and interactive features as we wanted to ensure fast download regardless of the type of computer or internet connection you have. We have done this because there are still many people around the world who do not enjoy the benefits of high speed internet access.

Please enjoy this free online customer service training program.



The SafetyNET Safety Training On Demand

The SafetyNET Safety Training On Demand


Access to over 100 safety training
programs 24/7. We are proud to be part of The SafetyNET which is a network
of health and safety professionals and subject matter experts. We
offer an extensive and growing catalogue of highly effective and
engaging safety topics. Click on the link to the right to find out more about The SafetyNET and to access our catalogue of courses and online store.



Leadership Courses

Leadership Courses

We currently have three terrific online leadership courses available. More will follow in time. Check out our highly interactive leadership  courses.