Classroom and
Blended
Programs
We offer a great
selection of highly effective programs. These programs have been
developed based on over 25 years of practical experience and have been
used successfully by many Fortune 1000 companies. We will be pleased to
deliver these programs at the location of your choice. We will also be
pleased to provide you with Train-the-trainer (TTT) should you wish to deliver
these programs yourself. Contact us for TTT details.
We can provide you with
our generic programs or we can customize the training to target
your specific learning objectives. Please note: we do not offer public
workshops.
Our
fees for international assignments are generally charged in US
Dollars. Our international clients tell us that our fees are very
competitive yet significantly better than many providers in
local markets. This is particularly true in the UK, Europe and
Australia. Our goal is to provide training which, at the very least,
achieves your objectives, at a mutually agreeable price. We will be
pleased to provide you with a no obligation, pricing estimate. It
costs you nothing to ask and you might be pleasantly surprised.
Blended
programs combine the best of classroom delivery and online
self-study. In the right circumstances this can prove to be an
extremely cost effective solutions. We would be pleased to discuss
with you how you can use blended training in the best manner
possible.
Topics (click on the topic
to view a program profile)
Customer Service
Customer Focused Leadership
Customer Focused
Communication
Customer Focus - The Wow Factor
Coaching
Management Skills
Supervisory Skills
Adaptive Leadership